The PCP for Public Transport (Bus) Service Controllers (SCs) and Assistant Service Controllers (ASCs) is offered by bus operators, SBS Transit Ltd (SBST) and SMRT Corporation Limited (SMRT). The programme aims to train Professionals, Managers, Executives and Technicians (PMETs) with the necessary competencies to embark on a career in the public bus industry.
About the Job & Career Progression
Besides ensuring service reliability of services through proactive intervention methods, SCs and ASCs are required to ensure Bus Captains and other resources such as Buses are optimally deployed through the application of Bus Management system and other available systems. During accidents or unprecedented incidences, they have to ensure service recovery and mitigate it to the best of their abilities. SCs and ASCs also work together to support the dispatching of shuttle buses whenever there are train disruptions.
Programme Structure & Certification
To facilitate PMETs in their new careers as SCs or ASCs, participants will undergo up to 3-month structured On-the-Job Training (OJT) programme. OJT delivered under the PCP programme covers training on system applications, service management, operations, incident management and investigations. Training is customized based on the operating needs of each employer and may vary across the PTOs.
Job opportunities are island-wide, and applicants should be prepared to take on shift work.
Shortlisted candidates will be employed full-time and sponsored for the training programme by either SBST or SMRT. Training duration may differ based on employer’s requirements and job specialisations.