Design Thinking is a human-centric design methodology that helps enterprises, and individuals alike, drives innovations in a structured manner through understanding of their customers and markets. It also enables businesses to see problems from different angles and adopt innovative approaches towards creative problem-solving to better address human needs and pain points.

Under Workforce Singapore’s programmes and initiatives, the Design Thinking Business Transformation Programme supports enterprises to innovate and transform their businesses using the Design Thinking methodology, and achieve one of the following outcomes:

i. Products or Services Innovation – leading to new markets and revenue growth

ii. Business Model Innovation – developing new business models, new value proposition to customers leading to new markets

iii. Process Innovation – streamlining internal processes to achieve productivity gain and manpower savings

Through the programme, businesses can also achieve higher productivity such as man-hours savings, increase in output per worker, or increase in revenue per employee.

The programme includes a Job Redesign workshop that guides the review and redesign of job roles of employees impacted by the business transformation.   Companies will be equipped to help employees manage change.  Companies will find out that through necessary adjustments in Human Resource practices and review of job scopes, it will keep employees motivated during the business transformation. 

The programme was rolled out in January 2018, with over 120 local companies and over 360 individuals who have successfully completed innovation projects with positive business or operational outcomes.

For Individuals

• Only Singapore Citizens and Singapore Permanent Residents employed by the company are eligible.

For Companies

• All companies legally registered or incorporated in Singapore, with a Unique Entity Number (UEN) registered with ACRA are eligible.

	Standard Rate	Enhanced Rate
Course Fee	Up to 70% course fees funding for non-SME	Up to 90% course fees funding for SME*

*Enhanced training support for SMEs is extended to local employees of companies that are registered or incorporated in Singapore with at least 30% shareholding held by Singapore Citizens or Singapore Permanent Residents; and hiring not more than 200 employees (at group level) or with an annual sales turnover (at group level) of not more than S$100 million).

The Design Thinking Business Transformation Programme comprises workshops and consultancy sessions. Companies will gain from the trainers’ mentorship during their project implementation.

Interested companies may contact any of the following programme managers: Singapore National Employers Federation (SNEF), Singapore Furniture Industries Council (SFIC) or Nanyang Polytechnic (NYP).

SNEF

Email: leds@snef.org.sg

Tel: 6827 6900

SFIC

Email: mayling@sficinstitute.com

Tel: 6505 9161

Email: sylvia@sficinstitute.com

Tel: 6496 9451                                                  

Nanyang Polytechnic

Email: Gina_weers@nyp.edu.sg

Tel: 6550 0771

Email: Jeffery_yap@nyp.edu.sg

Tel: 6550 1934