To apply for the credentials, applicants must fulfil the following criteria:

1. Completed the recommended training course or undergone the assessment stipulated by WSG if they have completed other career development courses;

2. Completed the required number of practice hours; and

3. Delivered career interventions to the required number of clients.

Applicants are required to complete the following initial training for each track. You will need to submit a scanned copy of the training certificate of completion / statement of attainment (SOA) with your application.

Applicants who have attended other similar training course(s) will be required to complete the assessment stipulated by WSG and abide by the Code of Ethics. WSG will neither carry out nor accept any mapping of the stipulated courses against the training course(s) that such applicants have completed. The submission of the training certificate and course outline / modules of the programme that such applicants attended is voluntary but will not be considered as part of the evaluation.

(A)For First-Time Applicants

Specifically, for first-time applicants, you are required to:

1. Fulfill the required practice hours (as defined in Table 2 below) for a period of 3 years, further broken down by contact and non-contact hours; and

2. Deliver career interventions to the required number of clients, in accordance with  Table 1 below.

Table 1

*For CCCS and CCCM applicants, at least 50% of the non-contact hours must be time spent on mentoring career practitioners.

Table 2

*Breakdown of Practice Hours: Contact vs Non-Contact Hours

 (B)       For Renewal of Credentials

For credential holders renewing their credentials, the credentials are renewable every three years upon fulfilling the following criteria:

1. Completed the required number of Continuing Professional Development (CPD) hours;

2. Completed the required number of practice hours; and

3. Delivered career interventions to the required number of clients.

Specifically, you are required to:

1. Fulfil the required practice hours (as defined in Table 2 above) for a period of 3 years, further broken down by contact and non-contact hours; and

2. Deliver career interventions to the required number of clients, in accordance with Table 3 below.

Table 3

* Verifiable hours refer to CPD hours which can be verified when selected for audit. Examples of verifiable hours include conference, webinar, seminars, workshops etc. Examples of non-verifiable hours include e-learning, books, journals, researches etc.

Please note that, with effect from 01 Oct 2021, credential applications will be randomly selected for audit. Audit details will be shared only when you are selected. No sensitive client details will be required. 

WSG recognises that applicants may be rendering their services as an employee of an organisation or on a voluntary / pro bono, or self-employed basis with a hosting organisation. The required verification is summarised below:

[Notice]

The Ministry of Finance has announced in Budget 2022 that the Goods & Services Tax (GST) will be increased from 7% to 8% with effect from 1 Jan 2023. We would like to inform that there will be NO CHANGE to our course and administration fees from 1 Jan – 31 Dec 2023. The 1% GST increase for our fees during this period will be absorbed by WSG.

All pricing are inclusive of GST. Fees are non-refundable and applicants are to ensure that they meet the credentialing criteria (which are primarily quantitative factors) before applying.

APPEAL PROCESS

All applications for credentials are carefully evaluated and deliberated by the Credential Approval Panel. Hence, any appeal will unlikely be successful unless there is new information that addresses the gaps highlighted in the rejection notification and advisory. If the appeal does not have any new information to support the original application, there will be no change in the outcome. Instead of appeal, most applicants would address the gaps and file a new application at the next application window. If you believe that you have new information that addresses the gaps in your original application, you may complete the self-assessment checklist and email your request for the appeals form to cpd@wsg.gov.sg. You will need to complete the appeals form, attach the appeal fee, and mail it to us at the same email address. Please note that the appeal fee is payable for any appeal, regardless of the outcome of the appeal, and is non-refundable.

The credential application will open from 1 to 31 October 2023.

Steps to applying:

1. Download and fill up Form 1 (including Annex A/B).

2. Prepare the soft-copies of the following documents.
   •    Certificate of Initial Training Courses Attended;
   •    1-page curriculum vitae;
   •    Signed letter of confirmation (Annex A/Annex B) and;
   •    Payment Reference Number for Online Funds Transfer

3. Submit your credential applications with all the attachments here: https://bit.ly/2KOD6LX
   •    Please ensure that Form 1 and Annex A/B are duly signed.

4. You will receive an email acknowledging the receipt of your application.

For First-time Applications

For Renewal Applications

For Annex A (employees of organisation), the Letter of confirmation needs to be signed by supervisor or employer.

For Annex B (self-employed/ freelancers), the Letter of confirmation needs to be signed by hosting organisation

Applicants and credential holders are expected to abide by the People and Career Development Association’s (PCDA) and the Career Development Association of Singapore (CDAS) Code of Ethics for Career Practitioners, failing which, their credentials will be withdrawn.

If their credentials are withdrawn, they will need to show evidence of having complied with the Code of Ethics in order to be reinstated. The decision to reinstate the credentials of any applicant will be at the sole discretion of WSG, whose decision shall be final and conclusive on the applicant. The Code of Ethics can be found at https://www.pcda.co/codeofethics and http://cdas.org.sg/code-of-ethics (or such other website that operates in lieu thereof). WSG is entitled to deny eligibility of any applicant based on an ethics review (which shall be conducted in such format and manner as may be stipulated by WSG). Application fees are not refundable when an application is rejected.

Career practitioners who wish to find out more about the WSG Career Development Framework and credentialing may contact 6883 5885 or submit their enquiry to WSG feedback portal at  https://service-portal.skillsfuture.gov.sg/s/feedback/.