Introduction

Mandom Corporation Singapore, a Japanese multinational corporation specialising in consumer product distribution, transformed their HR Executive role through comprehensive job redesign to elevate HR as a strategic enabler for organisational growth.


The Challenge 

The original HR Executive role was confined to transactional tasks in payroll and administration. This narrow scope left the position ill-equipped to support Mandom's growth ambitions, lacking the strategic responsibilities necessary to effectively attract, develop and retain talent across the organisation.


The Solution 

Mandom transformed their HR Executive role through job redesign, equipping personnel with critical insights into employee motivation and talent acquisition trends. The company also developed robust competency frameworks mapping career pathways, while establishing improved talent management and succession planning processes, with defined parameters for identifying high-potential talent.


The Impact 

The redesigned role delivered transformational outcomes. The HR Executive now contributes to value-added work, including KPI implementation across departments and salary benchmarking to ensure competitiveness. The role facilitates structured career development pathways for both HR personnel and employees organisation-wide.


"The refreshed job scope has enabled me to learn new skills and take on a bigger role that better supports my colleagues," said Ms Sarah Lee, Senior HR and Admin Executive."


Mr Vincent Siow, Managing Director, emphasised: “Job redesign has been transformational for us. By redefining the role of HR, we boosted operational efficiency and empowered our employees to thrive in their careers and grow together with us."

 


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