Provided that employers have previously received notification emails from WSG to inform about their successful application, they can submit claims for salary support under the Career Support Programme (CSP) in three (3)* tranches. Employers will be reimbursed based on the stipulated proportion of the actual gross monthly salary paid during the employment period claimed for.  

• 1st tranche: To claim for salary support for the first 6 months of employment, claims should be made between the 7th and 12th month from the work commencement date of the CSP hire.

• 2nd tranche: To claim for salary support for the next 6 months of employment, claims should be made between the 13th and 18th month from the work commencement date of the CSP hire.

• 3rd tranche (for claims that qualify for up to 18 months): To claim for salary support for the next additional 6 months of employment, claims should be made between the 19th and 24th month from the work commencement date of the CSP hire.

* 3rd tranche is eligible to unemployed PMETs aged ≥40 years unemployed and actively looking for jobs for ≥12 months.

a.    If the employer missed the timeline for submission for the 1st tranche of claim, can the employer still submit claims?

Should the employer miss the timeline for the 1st tranche, he/she is able to combine both claims for 1st and 2nd tranches concurrently for the 12 months of employment, provided that they have previously received notification emails from WSG to inform about their successful application.  Should the employer miss the timeline for both 1st and 2nd tranches, he/she is able to combine claims for 1st, 2nd and 3rd tranches concurrently for the 18 months of employment.

For those claiming for the 1st and 2nd tranche (only), the claim for the 2nd tranche must be submitted within 18 months from the new hire’s work commencement date.

For those claiming for the 3rd tranche (for new hire who qualify for up to 18 months of salary support), the claim for the last tranche must be submitted within 24 months from the new hire’s work commencement date.

b.    What happens if employer fails to submit within the timeline of 18 and 24 months respectively?

Any CSP claims submitted after the 18th month (or 24th month for new hire who qualify up to 18 months of salary support) will not be processed, and no further funds will be disbursed.

Please submit claims for CSP through https://go.gov.sg/wsgcspclaims.

Note: Before submitting any CSP claim, organisations must first register for a CorpPass account, and they must also have received notification email from WSG previously to inform about their successful application.

Companies would be required to submit all of the following mandatory documents to support their claims:

I. Company Bank Statement (applicable to employers who are not opting for PayNow or do not have existing vendor account with WSG)
II. Direct Credit Authorisation Form (applicable to employers who are not opting for PayNow or do not have existing vendor account with WSG)
III. Payslips/Salary Records* corresponding with the claim period of CSP Hire 
IV. Employer’s monthly CPF contribution statements corresponding with the claim period of the CSP Hire, showing clearly the CSP Hire’s NRIC, Name, and CPF contribution amount made

Please refer to Qn. 8 for worked examples of claims computation under various circumstances.

* showing the CSP Hire’s basic monthly salary and any fixed allowance that attracts CPF

Note: If companies submit for CSP claims, the same employee(s) will not be eligible for absentee payroll support from SkillsFuture Singapore (SSG) and other wage support from any other government funding for the same period as they would have already received salary support under the CSP. Likewise, if the companies have already claimed absentee payroll support or other wage support, they will not be eligible for CSP claims for the same employee(s) over the same period.

Employers can expect to receive the disbursement about 30 working days from successful submission of complete set of documents.

Yes, the employer can still claim for salary support. Reimbursement is based on proration of the actual gross monthly salary* paid out by the company for the employment period which the PMET was hired for. 

Note: The CSP claims tranche in Qn. 2 would still apply
* The sum of the CSP Hire’s basic monthly salary and any fixed monthly allowance (excluding shares) that attracts CPF

The claim amount is based on:
1. Type of salary support, 
2. Funding rate for the particular tranche, and
3. Fixed Monthly salary (that attracts CPF) of the employee (see table below)

	Fixed Monthly Salary Components (Fixed Monthly Salary = Basic Monthly Salary + Fixed Monthly Allowances)		Excluded from Fixed Monthly Salary
	(A) Basic Monthly Salary	(B) Fixed Monthly Allowance
Definition	Pay that does not vary from month to month, regardless of employee or company performance, and regardless of whether the employee takes medical or personal leave	Monthly allowances that do not vary from month to month e.g. fixed transport allowance and fixed phone allowance	• Variable allowances • Overtime payments, bonus, commission or annual wage supplements • In-kind payments  • Any form of reimbursements, including for expenses incurred by employee in the course of employment • Productivity incentive payments • Contributions payable by the employer to any pension or provident fund, including any contributions made on the employee's behalf • Gratuity payable on discharge, retrenchment or retirement of employee

The following 4 worked examples illustrate how the claim is calculated.

Worked example 1: Typical claim
Worked example 2: Employee on no pay leave
Worked example 3: Employee receives a salary increment
Worked example 4: Employee resigns

Worked example 1: Typical claim.

Claim period	12/9/2019	To	11/3/2020		2nd tranche
NRIC and Name	Month	Funding Rate	Monthly Salary	Computation	Remarks
Name	Sep 19	20%	$ 2,476.19	$ 495.23	13/21 Working Days * $4,000 = $2,476.19
NRIC	Oct-19	20%	$ 4,000.00	$ 800.00
	Nov-19	20%	$ 4,000.00	$ 800.00
	Dec-19	20%	$ 4,000.00	$ 800.00
	Jan-20	20%	$ 4,000.00	$ 800.00
	Feb-20	20%	$ 4,000.00	$ 800.00
	Mar-20	20%	$ 1,454.54	$ 290.90	8/22 Working Days * $4,000 = $1,454.54
Total				$ 4,786.13

Worked example 2: Employee on no pay leave in Oct 19.

The amount for the month with no pay leave is taken is adjusted. Use the number of working days in the month to pro-rate the amount to claim for the month, as shown: 

Claim period	1/10/2019	To	31/3/2020		1st tranche
NRIC and Name	Period	Funding Rate	Monthly Salary	Computation	Remarks
Name	Oct-19	40%	$ 3,826.08	$ 1,530.43	22/23 Working Days * $4000 = $3,826.08
	Nov-19	40%	$ 4,000.00	$ 1,600.00
NRIC	Dec-19	40%	$ 4,000.00	$ 1,600.00
	Jan-20	40%	$ 4,000.00	$ 1,600.00
	Feb-20	40%	$ 4,000.00	$ 1,600.00
	Mar-20	40%	$ 4,000.00	$ 1,600.00
Total				$ 9,530.43

Worked example 3: Employee receives a salary increment.

The amounts for the first and last months should be adjusted based on the salary in those two months; and the actual working days worked in those months, as shown:  

Claim period	27/8/2019	To	26/2/2020		3rd tranche
NRIC and Name	Period	Funding Rate	Monthly Salary	Computation	Remarks
Name	Aug-19	20%	$ 727.27	$ 145.45	4/22 Working Days * $4000 = $727.27
NRIC	Sep-19	20%	$ 4,000.00	$ 800.00
	Oct-19	20%	$ 4,500.00	$ 900.00
	Nov-19	20%	$ 4,500.00	$ 900.00
	Dec-19	20%	$ 4,500.00	$ 900.00
	Jan-20	20%	$ 4,500.00	$ 900.00
	Feb-20	20%	$ 4,050.00	$ 810.00	18/20 Working Days * $4500 = $4,050.00
Total				$ 5,355.45

Worked example 4: Employee resigns.

Claim period	2/9/2019	To	15/10/2019		1st tranche
NRIC and Name	Period	Funding Rate	Monthly Salary	Computation	Remarks
Name	Sep-19	50%	$ 4,500.00	$ 2,250.00
NRIC	Oct-19	50%	$ 2,152.17	$ 1,076.08	11/23 Working Days * $4,500 = $2,152.17
	Nov-19	50%	$-	$ -
	Dec-19	50%	$ -	$ -
	Jan-20	50%	$ -	$ -
	Feb-20	50%	$ -	$ -
	Mar-20	50%	$ -	$ -
Total				$ 3,326.08

For other queries related to Corppass or Singpass (Corporate), employers can contact the Corppass helpdesk at 6335 3530 or support@corppass.gov.sg for assistance. [This information is also indicated under the “Instructions” of the Form.]

Employers can send the multiple files to a .zip file and upload the zipped file. For the steps on how to zip multiple files, please refer to Qn. 11.

Please provide a screenshot of the error message and submit it on WSG’s Feedback Portal under the ‘Career Support Programme’ category. Thereafter, our WSG officers will be in contact with you.

During and after the Circuit Breaker period, until further notice, WSG will allow forms to be submitted without company stamp and signature.

WSG will allow the signed DCA form to be submitted without company stamp and bank's endorsement. Instead, companies can provide the latest copy of Company’s bank statement.

Yes, employer will still be eligible to claim for CSP if the employment is still permanent or minimally 1-year contract. Reimbursement is based on proration of the actual gross monthly salary* paid out by the company for the employment period which the PMET was hired for.

* The sum of the CSP Hire’s basic monthly salary and any fixed monthly allowance (excluding shares) that attracts CPF