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The Career Support Programme (CSP) is a salary support programme offered by Workforce Singapore (WSG) and the Employment and Employability Institute (NTUC’s e2i) to encourage employers to hire eligible Singapore Citizen Professionals, Managers, Executives and Technicians (PMETs).
With the announcement of the Jobs Growth Incentive (JGI), which will take effect from Sep 2020, CSP will cease w.e.f. 1 Sep 2020. The latest work commencement date for CSP-eligible hires is 31 Aug 2020. Employers may continue to submit CSP notifications on WSG Feedback Portal no later than 3 months from work commencement date (i.e. if individual commenced work on 31 Aug 2020, the last day of the CSP application submission is 30 Nov 2020). Any late submission will strictly not be processed.
Provided that employers have previously received notification emails from WSG to inform about their successful application, they can submit claims for salary support under the Career Support Programme (CSP) in three (3)* tranches. Employers will be reimbursed based on the stipulated proportion of the actual gross monthly salary paid during the employment period claimed for.
• 1st tranche: To claim for salary support for the first 6 months of employment, claims should be made between the 7th and 12th month from the work commencement date of the CSP hire.
• 2nd tranche: To claim for salary support for the next 6 months of employment, claims should be made between the 13th and 18th month from the work commencement date of the CSP hire.
• 3rd tranche (for claims that qualify for up to 18 months): To claim for salary support for the next additional 6 months of employment, claims should be made between the 19th and 24th month from the work commencement date of the CSP hire.
* 3rd tranche is eligible to unemployed PMETs aged ≥40 years unemployed and actively looking for jobs for ≥12 months.
a. If the employer missed the timeline for submission for the 1st tranche of claim, can the employer still submit claims?
Should the employer miss the timeline for the 1st tranche, he/she is able to combine both claims for 1st and 2nd tranches concurrently for the 12 months of employment, provided that they have previously received notification emails from WSG to inform about their successful application. Should the employer miss the timeline for both 1st and 2nd tranches, he/she is able to combine claims for 1st, 2nd and 3rd tranches concurrently for the 18 months of employment.
For those claiming for the 1st and 2nd tranche (only), the claim for the 2nd tranche must be submitted within 18 months from the new hire’s work commencement date.
For those claiming for the 3rd tranche (for new hire who qualify for up to 18 months of salary support), the claim for the last tranche must be submitted within 24 months from the new hire’s work commencement date.
b. What happens if employer fails to submit within the timeline of 18 and 24 months respectively?
Any CSP claims submitted after the 18th month (or 24th month for new hire who qualify up to 18 months of salary support) will not be processed, and no further funds will be disbursed.
Please submit claims for CSP through https://go.gov.sg/wsgcspclaims.
Note: Before submitting any CSP claim, organisations must first register for a CorpPass account, and they must also have received notification email from WSG previously to inform about their successful application.
Companies would be required to submit all of the following mandatory documents to support their claims:
Yes, the employer can still claim for salary support. Reimbursement is based on proration of the actual gross monthly salary* paid out by the company for the employment period which the PMET was hired for.
Note: The CSP claims tranche in Qn. 2 would still apply
* The sum of the CSP Hire’s basic monthly salary and any fixed monthly allowance (excluding shares) that attracts CPF
The claim amount is based on:
1. Type of salary support,
2. Funding rate for the particular tranche, and
3. Fixed Monthly salary (that attracts CPF) of the employee (see table below)
Fixed Monthly Salary Components
(Fixed Monthly Salary = Basic Monthly Salary + Fixed Monthly Allowances)
Excluded from Fixed Monthly Salary
(A) Basic Monthly Salary
(B) Fixed Monthly Allowance
Pay that does not vary from month to month, regardless of employee or company performance, and regardless of whether the employee takes medical or personal leave
Monthly allowances that do not vary from month to month e.g. fixed transport allowance and fixed phone allowance
• Variable allowances
• Overtime payments, bonus, commission or annual wage supplements
• In-kind payments
• Any form of reimbursements, including for expenses incurred by employee in the course of employment
• Productivity incentive payments
• Contributions payable by the employer to any pension or provident fund, including any contributions made on the employee's behalf
• Gratuity payable on discharge, retrenchment or retirement of employee
The following 4 worked examples illustrate how the claim is calculated.
Worked example 1: Typical claim
Worked example 2: Employee on no pay leave
Worked example 3: Employee receives a salary increment
Worked example 4: Employee resigns
Worked example 1: Typical claim.
NRIC and Name
13/21 Working Days * $4,000 = $2,476.19
8/22 Working Days * $4,000 = $1,454.54
Worked example 2: Employee on no pay leave in Oct 19.
The amount for the month with no pay leave is taken is adjusted. Use the number of working days in the month to pro-rate the amount to claim for the month, as shown:
22/23 Working Days * $4000 = $3,826.08
Worked example 3: Employee receives a salary increment.
The amounts for the first and last months should be adjusted based on the salary in those two months; and the actual working days worked in those months, as shown:
4/22 Working Days * $4000 = $727.27
18/20 Working Days * $4500 = $4,050.00
Worked example 4: Employee resigns.
11/23 Working Days * $4,500 = $2,152.17
From 11 April 2021, employers will be required to login to the CSP Claims FormSG using Singpass instead of Corppass. For more information, visit: https://go.gov.sg/corporate-login.
Corppass will continue to be the one-stop authorisation system for entities to authorise or remove their employees’ access to government digital services on their behalf.
To submit claims on WSG FormSG via Singpass (Corporate) login, the company’s Corppass admin would need to authorise the employer with the following administrative access:
Digital Service Name
Digital Service Role
The file size limit is 1MB. Employers can compress the documents by sending it to a .zip file before uploading.
You may follow these steps to zip your files:
1. Locate and select the file(s) that you want to zip
2. Right-click the file(s), select “Send to”, and then select “Compressed (zipped) folder”. A new zipped folder with the same name as the last file will be created in the same location.
Note: these steps have been tested with Windows operating system.
a. Confirm that the email address provided is correct (e.g. no typo errors)
b. Check the “junk mail” folder in case the verification code email was treated as a SPAM email
c. Click on the “Resend OTP” link on the Form
Employer to check that:
a. All mandatory fields have been filled
b. All the 3 questions under “Declaration” section have been answered with “Yes”
c. There is no error message displayed on the top of the Form
During and after the Circuit Breaker period, until further notice, WSG will allow forms to be submitted without company stamp and signature.
WSG will allow the signed DCA form to be submitted without company stamp and bank's endorsement. Instead, companies can provide the latest copy of Company’s bank statement.
Yes, employer will still be eligible to claim for CSP if the employment is still permanent or minimally 1-year contract. Reimbursement is based on proration of the actual gross monthly salary* paid out by the company for the employment period which the PMET was hired for.